Privacy Policy
Last updated: 23/07/2026
Who We Are
This website is operated by Roof Repairs Tipperary (“we,” “us,” “our”), a roofing contractor based in County Tipperary, Ireland. If you have any questions about this privacy policy or how we handle your data, contact us at:
Email: info@roofrepairstipperary.ie
Phone: 087 408 1599
Address: Tipperary
We are committed to protecting your privacy and handling your personal data in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect the following information when you use this website or contact us:
- Contact details you provide via our contact form, phone, or email — name, phone number, email address, and property address (where relevant to a quote)
- Details about your enquiry — the roofing issue you’ve described, photos you may send us, and any preferred contact times
- Technical information collected automatically when you visit the site — IP address, browser type, device type, and pages visited, typically gathered through cookies or similar tracking technologies
How We Use Your Information
We use the information you provide to:
- Respond to enquiries and provide quotes for roofing work
- Arrange and carry out inspections, repairs, or installations you’ve requested
- Maintain records of work carried out, for warranty and insurance purposes
- Improve our website and understand how visitors use it
We do not use your information for automated decision-making, and we do not sell your personal data to third parties.
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract — where processing is necessary to provide a quote or carry out work you’ve requested
- Legitimate interest — where processing helps us run and improve our business, such as basic website analytics
- Consent — where you’ve explicitly agreed, such as opting into marketing communications (if applicable)
Who We Share Your Information With
We do not share your personal data with third parties for their own marketing purposes. We may share limited information with:
- Suppliers or subcontractors, where necessary to carry out work you’ve requested
- Our insurance provider, where relevant to a claim or guarantee
- Service providers who help us run the website (e.g. hosting, email), who are bound by their own data protection obligations
Cookies
Our website may use cookies to help it function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website work.
How Long We Keep Your Information
We retain your information for as long as necessary to fulfil the purpose it was collected for — including any period required to honour warranties (up to 20 years on full roof replacements) or to meet legal, accounting, or insurance obligations.
Your Rights
Under GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, where applicable
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us using the details above. You also have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie if you believe your data has been mishandled.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
